Astrology Readings & Coaching Sessions - Frequently Asked Questions
If you don’t have an exact birth time, please email me before purchasing an astrology reading. We can still explore how planetary themes express themselves through the zodiac signs and overall chart dynamics. However, without an accurate birth time, I will not be able to analyse specific life areas, timing, or forecasting techniques. I therefore need to confirm that this type of reading still meets your expectations before proceeding.
Yes. A significant amount of preparation takes place prior to each consultation, therefore full payment is required in advance of your session.
All services are priced in Australian Dollars (AUD). Payments can be made from anywhere in the world using a debit or credit card. Your payment provider will apply any applicable currency conversion.
If you are based in Kenya, please contact me if you wish to pay via Mpesa.
Once your purchase is complete, I will liaise with you via email to schedule a time that suits your availability and time zone.
If you need to reschedule your session, please contact me as soon as possible and no later than 24 hours before your scheduled appointment time.
I will wait for up to 15 minutes past the agreed session start time. If you do not attend within this window, the session will be considered a no-show and forfeited.
Due to the nature of this service and the preparation involved, all astrology readings and coaching sessions are non-refundable and all sales are final.
Due to the time, preparation, and personalised nature of these services, all bookings are non-refundable and all sales are final. Please ensure you have read the service descriptions carefully before purchasing.
All readings are conducted via live Zoom call. A recording of the session, along with any charts or materials referenced, will be emailed to you within 24 hours of your consultation.
Please ensure you are familiar with Zoom prior to your consultation and have the software installed and ready to use. This allows us to make the most of our session time and minimise technical disruptions.
If there are any topics or areas of your life you prefer not to discuss, please note this in the client questionnaire prior to your session. If a sensitive issue arises during the consultation, you may ask to pause or redirect the conversation at any time.
If you choose to end the session early, no refund will be issued for an incomplete consultation. I also reserve the right to refuse or discontinue a session at my discretion if necessary.
Yes. All personal information, birth data, and matters discussed during your consultation are kept confidential and treated with care and respect. I am committed to providing a safe, professional, and non-judgemental space for your session.
I am a Western Tropical astrologer and use the whole sign house system. Western Tropical Astrology defines the zodiac signs and planetary positions in relation to the Spring Equinox and seasonal cycles.